Skilled Engineers with Latest Tools
Skilled Engineers with Latest Tools
For the purpose of this service, "Service" means preventive maintenance and cleaning of the appliance. It does not mean that the appliance is guaranteed against future electrical, electronic or mechanical failures.
For an Air Conditioner, servicing is a preventive maintenance process intended to clean the unit, remove accumulated dust and dirt, maintain proper airflow and help improve its operating performance.
If an electrical or mechanical fault develops after servicing, including within the next few days, such fault will not automatically be treated as a service warranty claim.
The fault will be inspected separately and, if repair is required, applicable repair charges will be communicated before work begins.
An Air Conditioner contains several electrical, electronic, mechanical and refrigerant-related components. Components may fail due to:
This protection applies only to damage directly attributable to the technician's work and does not cover:
By accepting the service, the customer acknowledges that preventive servicing and cleaning are intended to maintain and improve the appliance's operating condition and are not a guarantee that the appliance will remain free from future faults or breakdowns.
Any repair or replacement identified as necessary will be separately communicated to the customer before the work is undertaken.
At BSD Enterprises, we aim to provide reliable, professional and transparent repair and maintenance services.
Where a service is performed by Lala Ji Aircon and invoiced by Lala Ji Aircon, BSD Enterprises may provide the customer with a separate 90-day service/workmanship guarantee, subject to the terms below and any specific warranty terms mentioned on the customer’s service documentation.
These terms are intended to clearly explain what is covered, what is excluded and how a customer can claim service under the guarantee.
Subject to these terms, the guarantee may cover:
Where a covered defect is established, BSD Enterprises may arrange inspection, re-service, correction or other appropriate remedial action.
A repeat complaint will be considered under the guarantee where:
A repeat complaint will not automatically be treated as a warranty claim merely because it occurs within 90 days.
AC repair workmanship shall carry the standard 90-day service guarantee, unless a different period is expressly mentioned on the service documentation.
The guarantee applies to the specific repair performed and does not cover unrelated future faults.
Gas charging/top-up is subject to special conditions.
A gas charge does not by itself guarantee that the AC will remain gas-tight for 90 days where an underlying leakage exists or develops.
A compressor replacement is not automatically covered by the standard 90-day workmanship guarantee for the entire compressor.
Where a compressor is replaced:
Where a compressor supplied by BSD Enterprises or its authorized service arrangement carries a separate manufacturer/supplier warranty, that warranty shall apply according to the manufacturer’s/supplier’s terms.
Compressor failure caused by:
may fall outside the applicable compressor warranty, depending upon the manufacturer’s/supplier’s warranty conditions.
Where a PCB or control board is repaired or replaced:
PCB warranty shall be determined by the applicable service document.
The standard 90-day service guarantee covers workmanship attributable to the covered PCB repair/replacement, unless otherwise stated.
PCB failure resulting from:
may not be covered.
Where the PCB is supplied with a separate manufacturer/supplier warranty, the manufacturer/supplier warranty shall apply to the component.
Where BSD Enterprises/its authorized service team provides AC installation, the standard 90-day guarantee may cover workmanship relating to:
The guarantee does not automatically cover:
The standard 90-day service/workmanship guarantee applies to qualifying repair work performed on refrigerators.
It may cover:
It does not automatically cover subsequent failure of unrelated components.
Refrigerant charging and leak repair shall be treated separately.
Where refrigerant is charged without repairing an underlying leak, the guarantee does not automatically guarantee that the refrigerant will remain at the required level for 90 days.
Where a specific leak is repaired, the applicable warranty shall be determined according to the repair and warranty terms stated on the service documentation.
The standard 90-day service/workmanship guarantee applies to qualifying repair work performed on washing machines.
It may cover:
The following may be excluded where applicable:
The warranty applicable to a spare part shall depend upon the warranty expressly provided for that part.
Where a replacement part is supplied with a manufacturer/supplier warranty, the manufacturer’s/supplier’s warranty shall apply.
The standard 90-day BSD Enterprises service guarantee primarily relates to the covered service/workmanship, unless the particular part is expressly covered by BSD Enterprises for 90 days.
No warranty is provided by BSD Enterprises for:
of a part supplied by the customer.
Where BSD Enterprises agrees to install a customer-supplied part, any service guarantee shall be limited to the workmanship of the installation, subject to these terms.
Consumable items and components subject to normal wear and deterioration may not carry the standard 90-day warranty unless expressly stated.
Examples may include:
An appliance may have more than one fault.
The customer acknowledges that repair of one identified fault does not necessarily mean that all other components of the appliance have been inspected, repaired or guaranteed.
The guarantee therefore applies only to the specific service and fault covered by the original transaction.
Where several independent repairs are performed on the same appliance, each repair may have its own applicable warranty conditions.
A warranty applicable to one component shall not automatically extend to all other components of the appliance.
The guarantee may become invalid to the extent that a defect is caused or materially affected by:
Customers are therefore requested to contact BSD Enterprises before arranging third-party repair of an appliance for which a warranty claim is pending.
Electrical and electronic components may be affected by abnormal voltage, electrical surge, short circuit, power fluctuations or improper wiring.
Damage attributable to such conditions may not be covered by the service guarantee.
Customers are advised to maintain appropriate electrical protection and suitable power supply conditions for their appliances.
The guarantee does not cover damage resulting from external circumstances including:
unless expressly covered by a separate written warranty.
The guarantee does not cover defects caused by:
To claim service under the BSD Enterprises guarantee, the customer should contact BSD Enterprises through its official customer-service channel.
The customer should provide:
The customer may be requested to provide photographs or videos where reasonably necessary for preliminary assessment.
A complaint made within the 90-day period does not automatically establish a warranty claim.
BSD Enterprises or its authorized service personnel may inspect the appliance to determine whether:
The final warranty determination shall be made based on the actual service performed, available records and reasonable technical inspection, subject always to applicable law.
Where a claim is found to be covered, BSD Enterprises may provide an appropriate remedy, which may include:
The appropriate remedy will depend upon the nature of the defect.
The standard service guarantee does not automatically provide entitlement to:
except where required under applicable law or expressly agreed in writing.
Where warranty service requires extraordinary transportation, lifting, dismantling, crane/lifting equipment, specialized access or movement of the appliance beyond the normal service arrangement, the applicable charges, if any, shall be communicated to the customer before undertaking such additional work.
If a covered warranty repair is performed during the original 90-day period, the original warranty period shall not automatically restart for another 90 days unless a fresh written warranty is expressly provided.
Any additional warranty period, if applicable, shall be stated in writing.
Unless otherwise required by applicable law or expressly agreed in writing, a service warranty is intended primarily to provide an appropriate service remedy and does not have an automatic cash value.
We aim to handle genuine warranty complaints fairly and promptly.
Where a customer raises a valid complaint within the applicable warranty period, BSD Enterprises will make reasonable efforts to arrange inspection and appropriate corrective action in accordance with these terms.
Where the customer’s service was performed and invoiced by Lala Ji Aircon:
BSD Enterprises and Lala Ji Aircon remain separate business entities.
The customer’s invoice issued by Lala Ji Aircon should be retained as proof of the underlying service transaction.
Nothing in these Service Guarantee Terms is intended to exclude, restrict or waive any right, remedy or protection available to a customer under applicable law where such right, remedy or protection cannot legally be excluded or restricted.
These terms are intended to explain the scope of the voluntary service guarantee provided by BSD Enterprises and should be read together with the applicable invoice, quotation, service report and written warranty documentation.
For warranty assistance, please contact:
Different surroundings, different amount of dust, dirt, pollution etc., More is the value of dust, dirt and pollution, more is the requirement of service of AC.
AC or “air conditioner” works on the principle of compression of refrigerant gas. It has many different parts assembled together to create cooling effect. Main parts are:
If any of the above part becomes faulty, AC stops working and,
with cleaning of these parts smooth working of AC is insured.
If we do not get our AC service regularly, it leads to failure of AC through following steps,
There are many possibilities that can cause AC system to freeze up:
Electricity bill can be reduced by following ways:
Compressor of AC stops working due to following reasons:
Water Leakage in AC can be due to following reasons:
Proper cleaning of indoor AC-unit means
There is 3 months warranty on the workmanship of the technician and minimum 3 months warranty on spare part or
warranty specified by company on that spare part (for ex. 1 year warranty on compressor) and
sometimes no warranty if spare part made of plastic or Company is not offering any warranty
Labour cost depends on the type/amount of Work to be done to repair the faulty machine
and Visit charges only include the checking of machine to find the fault and give an estimate
We give free estimates on call only, if visiting the customer premises is required to give an estimate, our Trained techincians visits the said premises, gives an estimate and If customer gives a positive consent to the technician, he gets the work done and charge the money according to the estimate given and if customer just wanted to get the estimate, our technician charges only visit charges or checking charges.
BSD Enterprises do not have any spare parts with them
If there is any requirement of any spare part, our Technicians visit the particular authorised spare part dealer of the company of which part is required
Whenever Customer calls us for any type of repair service required, our Trained Technician visits the customer and identify the fault, gives an estimate to the customer
If customer gives a positive consent to the technician, he repairs the fault and charge the money according to the estimate given,
And no extra Visit charges are taken by us
Yes BSD Engineers calls the customer before reaching at their doorstep
Yes we provide week-end service
BSD Enterprises do not sell any spare parts
If there is any requirement of any spare part, our Technicians visit the particular authorised spare part dealer of the company of which part is required
Serving the whole Tri- city with the best Technicians with Latest Tools, we have gained a great experience in understanding the demands of the customer and delivering them with the best services.
We are famous for our quality services with competitive price with time commitment. Our highly qualified, trained, professional technical team is our main strength. Our experts do repair & Service for all brands.We service both residential and commercial accounts.
For any other query call us at 9592913579.